WMI Agent: Faulted


How to: Fix WMI agent when Connection Status is Faulted

 

*This KB is for demonstration purpose

*Tested on release 11.4.8 

 

In case the WMI agent is not connected to the VMS server and connection status shows Faulted.

 

 

This issue is typically observed when there is a misconfiguration in WMI agent related to VMS details such as *Tenant name. It is recommended to review WMI logs, which should provide more insight. 

 

Particularly the versa_wmi_agent_vms.log indicating 404 HTTPStatusCode.

 

<html>

<head><title>404 Not Found</title></head>

<body>

<center><h1>404 Not Found</h1></center>

<hr><center>nginx</center>

</body>

</html>

 

Please correct the configuration followed by a Restart of WMI Service.

(WMI Agent > More > Troubleshooting > Restart Service)

 

 

 

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In case the issue persists, please reach out to Versa Support