Step 1: Login to Versa controller. Once you are logged in then type cli

Step 2: Now you are in cli mode, go to config mode of the controller type command
> configure
> admin@GT-FM-Device-cli(config)% save /var/tmp/backup-C1.cfg (wait till for next prompt)
Note: /var/tmp/ is the path where the config file will save.

Once you perform the above command, this will save the config backup at given location.
Now your backup has been taken. Give command exit two times to come out from configure mode and from cli mode.
Step 3: To view config backup change directory to /var/tmp
> cd /var/tmp
> ls -lth <backup-file-name>.cfg

To get CDB files
Step 4: To get cdb files change directory to /opt/versa/confd/var/confd/cdb/
> cd /opt/versa/confd/var/confd/cdb/
> ls -lth *.cdb (this contains O.cdb, A.cdb, C.cdb)
> cp /opt/versa/confd/var/confd/cdb/*.cdb /var/tmp/ (use sudo if you see permission denied)

To copy ckey file:
Step 5: Login to Device and go to path /var/lib/vs/ and copy .ckey file to /var/tmp directory
> cd /var/lib/vs/
> sudo cp .ckey /var/tmp/ckey.backup

Step 6: Now you have config backup, CDB files and ckey backup on versa controller, but you need to copy it somewhere. To copy it on Backup server, use scp command from the Backup server:
Step 7: SSH to Backup server run below command:
(to copy config backup file)
scp admin@{Controller_IP}:/var/tmp/{backup-file-name}.cfg /home/versa/DAILY_BACKUPS/Controller_Config/{respected_headend _folder}
(to copy cdb files)
scp admin@{Controller_IP}:/var/tmp/*.cdb /home/versa/DAILY_BACKUPS/Controller_Config/respected_headend _folder}
(to copy ckey file)
scp admin@{Controller_IP}: /var/tmp/ckey.backup /home/versa/DAILY_BACKUPS/Controller_Config/NOV-Controller-02
Example:
scp admin@{Controller_IP}: /var/tmp/{backup-file-name}.cfg /home/versa/DAILY_BACKUPS/Controller_Config/NOV-Controller-02
scp -r admin@{Controller_IP}: /var/tmp/*.cdb /home/versa/DAILY_BACKUPS/Controller_Config/NOV-Controller-02
scp admin@{Controller_IP}: /var/tmp/ckeybackup /home/versa/DAILY_BACKUPS/Controller_Config/NOV-Controller-02
Step 8: Check in Backup server if you have copied all the backup files.
Note: Some controllers does not have direct reachability, so first you have to follow the KB and then copy all the backup files to VD and then copy it to server as mentioned in tickets.